Refund Policy for Vape World

At Vape World Athens, we strive to provide high-quality products and excellent customer service. Due to the nature of our products, we can only offer exchanges or refunds for items that are damaged or defective at the time of purchase.

Conditions for Refunds and Exchanges

• Damaged or Defective Items: If your product is damaged or defective, please inspect it at the time of purchase. We cannot accept returns or exchanges once the product has left the store.

How to Initiate a Return

To begin the return process for a damaged or defective item identified at the time of purchase, follow these steps:

1. Contact Us: Speak with a staff member at the store immediately.
2. Provide Details: Show the damaged or defective product to the staff member for evaluation.

If your return is accepted, we will provide a replacement product or a refund based on your preference.

Important Notes

• Independent Retail Locations: We do not handle refunds for purchases made at independent retail locations. Please contact the store where you made your purchase.
• Inspection at Purchase: Ensure you inspect your order thoroughly at the time of purchase. Once the product leaves the store, we cannot accept returns or exchanges.
• Refund Denial: Vape World Athens reserves the right to deny any refund request for any reason. We also reserve the right to deny service or sales to any person(s), business, or entity for any reason.

For any questions, you can always reach out to us at info@vapeworldathens.com.

Thank you for shopping with Vape World!